Effective Date: [24/09/2026]
PROMART we respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how PROMART collects, uses, stores, and protects personal information when you visit our website, contact us, request a quotation, place an order, or use our services.
PROMART is a construction material supply business based in Bangalore, Karnataka, providing solid concrete blocks, aggregates, and related construction materials.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Name
- Mobile number
- Email address
- Billing and delivery address
- Company or business name
- GST details, where applicable
- Information provided when requesting a quotation or placing an order
Order and Business Information
We may collect information relating to:
- Products requested or purchased
- Quantity of construction materials
- Delivery location
- Quotation and invoice details
- Payment and transaction information
- Communication and service requests
Website Information
If you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Website pages visited
- Date and time of access
- General website usage information
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and quotation requests
- Process and fulfil orders
- Arrange delivery of construction materials
- Communicate with customers regarding orders and deliveries
- Provide invoices, receipts, and other business documents
- Process or verify payments
- Provide customer support
- Improve our products and services
- Maintain business and transaction records
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
- Send promotional or marketing communications where permitted and appropriate
We aim to collect and use only information that is reasonably necessary for the relevant purpose.
3. How We Collect Information
We may collect information when you:
- Submit an enquiry through our website
- Request a quotation
- Contact us by phone, WhatsApp, email, or other communication channels
- Place an order
- Request delivery
- Visit or interact with our website
- Communicate with our employees or representatives
4. Sharing of Information
PROMART does not sell or rent your personal information.
We may share relevant information with trusted third parties when necessary to operate our business, including:
- Delivery and transportation service providers
- Payment service providers
- Accounting, billing, or professional service providers
- Website hosting and technology providers
- Government authorities or regulatory bodies where required by law
- Other service providers who assist us in fulfilling legitimate business purposes
We expect service providers handling personal information on our behalf to use appropriate safeguards and only process information for authorized purposes.
5. Payment Information
Where payments are processed through third-party payment services, your payment information may be handled directly by the relevant payment provider.
PROMART does not intend to store complete debit-card, credit-card, banking passwords, PINs, or similar sensitive payment credentials on its own systems.
You should review the privacy policies of the relevant payment provider before making a transaction.
6. WhatsApp and Other Communication Channels
If you contact PROMART through WhatsApp, phone, email, social media, or other third-party communication platforms, information exchanged through those platforms may also be subject to the privacy policies and terms of the respective platform providers.
PROMART will use information received through these channels primarily to respond to enquiries, quotations, orders, deliveries, and customer-service requests.
7. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website functionality, understand website usage, remember preferences, and improve user experience.
Where applicable, you may be able to control cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
8. Data Security
PROMART takes reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Fulfilling orders and providing services
- Maintaining business and accounting records
- Resolving disputes
- Meeting contractual obligations
- Complying with applicable laws and regulations
- Protecting our legitimate business interests
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
10. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including rights to:
- Request information about personal data processed by us
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a concern or grievance regarding the handling of your personal information
Requests may be submitted using the contact details provided below.
Where applicable, requests will be handled in accordance with the Digital Personal Data Protection Act, 2023 and applicable rules and regulations.
11. Children’s Privacy
Our services are intended for businesses, contractors, builders, developers, individuals, and other customers who require construction materials.
We do not knowingly collect personal information from children for purposes unrelated to our services.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
12. Third-Party Websites
Our website or communications may contain links to third-party websites, social-media platforms, payment services, or other external services.
PROMART is not responsible for the privacy practices or content of those third parties. We recommend reviewing their respective privacy policies before providing personal information.
13. Changes to This Privacy Policy
PROMART may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.
Any updated version will be published on this page with a revised Effective Date.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
PROMART – Foundation to Structure
Construction Material Supply
Location: Bangalore, Karnataka, India
Phone: 9999442220
Email: hello@promart.online
Website: promart.online